Product management and the construction of the required software: the case of the Commercial Agreements module

the case of the Commercial Agreements module

Autores

DOI:

https://doi.org/10.22167/2675-441X-20210561

Palavras-chave:

innovation, software engineering, technology management, web product

Resumo

This article describes an applied research conducted in a technology company. The project addresses the adoption of product management within the context of software engineering, analyzing changes in environment and work dynamics resulting from this adoption. The goal was to understand how the management of software products in the Agreements Module is transforming the software engineering of a technology company, working on the uncertainties pertinent to the product at the implementation phase, avoiding the mismatch of information that ends up causing the nondelivery of the products, failing customer requirements, and creating unrealistic schedules and budgets. The purpose of this work was to contribute to the area of technology by producing content for a branch not yet explored in academia, as it is experiencing great growth in the labor market. The cohort of this research was ten professionals from Agreements squad: five developers, one design analyst, one quality analyst, one product manager, one agile coach and one coordinator. Through surveys applied to the end user and to the team involved at the development, it was possible to assess the level of satisfaction within the process and the product delivered. Throughout the article, it is possible to observe the importance of product management in the production of software; as when implemented in a planned and integrated way, it can bring profits and avoid rework.

Referências

Anderson, D.J. 2010. Kanban - Mudança evolucionária de sucesso para seu negócio de tecnologia. Blue Hole Press, São Paulo, SP, Brasil.

Bahia, J. 2013. Introdução à comunicação empresarial. Mauad Editora Ltda, Rio de Janeiro, RJ, Brasil.

Bezerra, I. 2017. Guia rápido da história do computador. 1ed. On Line Editora, Barueri, SP, Brasil.

Daher, E. 2020. Okr. Clube de Autores, Joinville, SC, Brazil.

Eloi, D.S. De A. 2016. Um estudo comparativo de metodologias ágeis no desenvolvimento de aplicativos móveis. Undergraduate Thesis of Computer Science Course. Informatics Center, Universidade Federal de Pernambuco, Recife, PE, Brazil.

Fernandez, A.; Insfran, E.; Abrahão, S. 2011. Usability evaluation methods fot the web: A systematic mapping study. Information and Software Techcology, 53(8): 789-817.

Fridschtein, R. 2005. O Segredo do Sucesso na Internet. 1ed. Amazon.com Services LLC, São Paulo, SP, Brasil. Available in: <https://www.amazon.ca/sucesso-Internet-vis%C3%A3o-Mercado-Portuguese-ebook/dp/B07PRMQKS6>. Accessed in: jan. 10, 2020.

Iarandine, D. 2019. Agile Ceremonies: The details you were missing. Independently published, Lane Cove, NSW, Australia.

Kostoff, R.N.; Schaller, R.R. 2001. Science and Technology, Roadmaps. IEEE Transactions on Engineering Management, 48: 132-143.

Layton, M.C.; Morrow, D. 2019. Scrum para leigos. Starlin Alta Books, Rio de Janeiro, RJ, Brasil.

Leopoldino, C.B.; Borenstein, D. 2011. Componentes de risco para a gestão de projetos de software. REAd. Rev. eletrôn. adm., 17(3). doi: https://doi.org/10.1590/S1413-23112011000300003.

Liedtka, J.; Ogilvie, T. 2019., A magia do design thinking: um kit de ferramentas para o crescimento rápido da sua empresa. Editora Alta Books, Rio de Janeiro, RJ, Brasil.

Lombardo, C.T.; McCarthy, B.; Ryan, E.; Connors, M. 2017. Product Roadmaps Relaunched: How to Set Direction while Embracing Uncertainty. O’Reilly Media, Sebastopol, CA, USA.

Machado, F.N.R. 2016. Análise e gestão de requisitos de software: onde nascem os sistemas. Érica, São Paulo, SP, Brasil.

Malhotra, V. 2020. Single reference guide for scrum certification. Amazon Servicos de Varejo do Brasil Ltda, Seattle, WA, USA.

Mello, F.S.H. de. 2019. OKRs, From Mission to Metrics: How Objectives and Key Results Can Help Your Company Achieve Great Things. Qulture.Rocks, São Paulo, SP, Brazil.

Norlin, E.; Winters, C. 2002. Usability testing for library web sites: a hands-on guide. American Library Association, Chicago, IL, USA.

Oliveira, J.P.M.; Santos, C.S. 1998. A Informática nos Anos 90: Alguns Avanços e Desafios. In: I Conferência Científica da UFRGS, 1997, Porto Alegre, RS, Brazil. p. 2.

Patton, J. 2014. User story mapping. O’Reilly Media, Sebastopol, CA, USA.

Pressman, R.S. 2006. Engenharia de Software. 6ed. McGraw-Hill, São Paulo, SP, Brazil.

Rose, D. 2017. Agile at work: planning with agile user stories. Smart eBook Shop, Redwood, CA, EUA. Available in: <https://books.google.com.br/books?id=0qV6DwAAQBAJ&lpg=PT14&dq=user%20story&hl=pt-BR&pg=PT14#v=onepage&q=user%20

story&f=false>. Acessed in: .

Sganderla, M.A.; Lacerda, G.; Ribeiro, V.G.; Silveira, S.R. 2016. Aprimorando a Gerência e o Desenvolvimento de Software com Metodologias Ágeis. RCT - Revista de Ciência e Tecnologia, 2(2). Available in:

ufrr.br/rct/article/view/2681/2000>. Acessed in: jan. 11, 2020.

Simon, H.A. 1996. The Sciences of the Artificial. 3ed. MIT Press, Cambridge, MA, USA.

Soares, M.S. 2004. Comparação entre Metodologias Ágeis e Tradicionais para o Desenvolvimento de Software. NFOCOMP Journal of Computer Science, 3(2): 8-13. Available in: <http://www.dcc.ufla.br/infocomp/index.php/

INFOCOMP/article/view/68>. Acessed in: mar. 26, 2020.

Stickdorn, M; Schneider, J. 2014. Isto é design thinking de serviços. Bookman, Porto Alegre, RS, Brazil.

Torres, J. 2015. Gestão de produtos de software: como aumentar as chances de sucesso do seu software. 1ed. Casa do Código, São Paulo, SP, Brasil.

Vazquez, C.E.; Simões, G.S. 2016. Engenharia de requisitos: software orientado ao negócio. Brasport, Rio de Janeiro, RJ, Brasil.

Downloads

Publicado

20-12-2021

Como Citar

Leão Azevêdo, L. S. (2021). Product management and the construction of the required software: the case of the Commercial Agreements module: the case of the Commercial Agreements module. Quaestum, 2, 1–15. https://doi.org/10.22167/2675-441X-20210561

Edição

Seção

Artigos